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APPLIANCE REPAIR FAQ
Frequently Asked
Questions About Our Services
Get answers to common questions about appliance repairs, service details, and our service process
Most repairs are completed within 30 minutes to 4 hours of diagnosis. Emergency repairs for essential appliances like refrigerators are prioritized and can often be completed same-day. We'll provide you with a specific timeline during our initial assessment.
We service all major appliance brands including Samsung, Bosch, Electrolux, Westinghouse, Miele, Liebherr, Maytag, and many more. Our certified technicians are trained on 25+ leading appliance manufacturers worldwide.
We always recommend the most cost-effective solution. Many appliances can be repaired for 50-70% less than replacement costs. We'll provide you with repair vs. replacement quotes so you can make an informed decision.
Yes, we provide 24/7 emergency repair services for critical appliance failures. If your refrigerator stops working or you have a major appliance breakdown, call us immediately and we'll dispatch a technician as quickly as possible.
Stop using the appliance immediately and turn off the water supply if applicable. Do not attempt to fix it yourself as this could cause further damage or safety hazards. Call us right away for professional assessment and repair.
We recommend annual preventative maintenance for most appliances. This helps identify potential issues before they become major problems and can extend the life of your appliances by 2-3 years.
Absolutely. We only use genuine manufacturer parts or OEM-equivalent parts that meet the same quality standards. This ensures your appliance performs as designed and maintains optimal functionality.
We provide appliance repair services throughout Melbourne and surrounding suburbs. Our service area includes all major suburbs within the greater Melbourne metropolitan area.
We repair all major household appliances including washing machines, dishwashers, refrigerators, ovens, dryers, stoves, cooktops, and microwave ovens. We also provide preventative maintenance services to keep your appliances running smoothly.
Our technicians will perform a thorough diagnostic assessment and provide you with repair vs. replacement recommendations. We'll consider the age of your appliance, repair cost, and expected lifespan to help you make the best decision.
Yes, we offer same-day service for most repairs depending on availability and urgency. Emergency repairs for essential appliances like refrigerators are prioritized. Call us early in the day for the best chance of same-day service.
Please ensure the appliance is easily accessible and turned off. Clear any items blocking access to the appliance. Have your appliance's model and serial numbers ready, and be available during the service window. If possible, have the original purchase information handy.
Repair costs vary depending on the appliance type, problem complexity, and parts required. Simple repairs may cost $100-200, while more complex repairs can range from $300-800. We'll provide a detailed quote before starting any work.
We accept cash, credit cards (Visa, MasterCard, American Express), and electronic transfers. Payment is due upon completion of the repair service. We also accept Afterpay for approved customers on repairs over $200.
Yes, we provide professional appliance installation services for new purchases. Our technicians ensure proper installation, electrical connections, and testing to meet manufacturer specifications and local safety standards.
If our repair doesn't resolve the issue, we'll reassess the problem at no additional charge. If we can't fix it, we'll explain the situation clearly and won't charge you for unsuccessful repair attempts. Your satisfaction is our priority.
CONTACT US
To Make Requests for
Further Information,
Contact Us
Call Us
0405 133 761
Our Location
5 Frank Ave Clayton South, Melbourne
Mail us
inquiryservicefirstau@gmail.com
Send Your Message!
Looking for Reliable Appliance Repair Services?
As experienced technicians, we provide fast and affordable repairs for all your appliances.